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Account Manager

This position is over 30 days and may have been filled.

Date Updated: Feb 22, 2017 11:05
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Employer:RENREN-INC   

Company type : Foreign-owned Industry type : Computers, Software
Work City : Wuchang,Wuhan Job Category : Sales/Marketing/Customer Services
Salary Range : 10000 - 15000 CNY/Month No. Hiring : 2
Work Experience : 1-3 year(s) Job Type : Full Time
  • Job Description
  • About Employer

Responsibilities
* Operate as the lead point of contact for any and all matters specific to your customers
* Ensure the timely and successful delivery of our solutions according to customer needs and objectives
* Communicate clearly the progress of daily/weekly initiatives to internal and external stakeholders
* Assist with high severity requests or issue escalations as needed
* Perform the quality check on the emails or articles internally
* Deliver on-board training to the new customers

Requirements
* Proven work experience in customer support
* Experience in delivering client-focused solutions based on customer needs
* Proven ability to manage multiple customers at a time while paying strict attention to detail
* Excellent listening, negotiation and presentation skills
* Excellent verbal and written English
* BA/BS degree in Business Administration, Sales or relevant field
* Able to speak Chinese is a plus


Note:Only Login / Registered users can apply
Job ID: 1354545534

Reminder: It is illegal for employers to offer or receive any money from candidates. Please be vigilant againstany monetary offers!

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