Account Manager Account Manager
This position is over 30 days and may have been filled.

Date Updated: Feb 22, 2017 11:05
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Employer: RENREN-INC
  • Work City : Wuchang,Wuhan
  • Salary Range : 10,000 - 15,000 CNY /Month
  • No. Hiring : 2
  • Work Experience : 1-3 year(s)
  • Job Type :Full Time
Responsibilities
* Operate as the lead point of contact for any and all matters specific to your customers
* Ensure the timely and successful delivery of our solutions according to customer needs and objectives
* Communicate clearly the progress of daily/weekly initiatives to internal and external stakeholders
* Assist with high severity requests or issue escalations as needed
* Perform the quality check on the emails or articles internally
* Deliver on-board training to the new customers

Requirements
* Proven work experience in customer support
* Experience in delivering client-focused solutions based on customer needs
* Proven ability to manage multiple customers at a time while paying strict attention to detail
* Excellent listening, negotiation and presentation skills
* Excellent verbal and written English
* BA/BS degree in Business Administration, Sales or relevant field
* Able to speak Chinese is a plus

RENREN-INC

  • Company type: Foreign-owned
  • Recruiter Type: Computers, Software
  • Industry type: Education/Training/Universities and Colleges
  • About us
    Renren Inc. operates a leading real name social networking internet platform and an internet finance platform in China. It enables users to connect and communicate with each other, share information and user generated content, play online games, watch videos and access to extensive internet financial services in consumer finance, auto deal financing, and rent financing. Renren's businesses primarily include the main social networking website renren.com, the internet finance platform Renren Fenqi and the game operating platform Renren Games. Renren.com had approximately 228 million activated users as of September 30, 2015.
  • Current Location: Beijing China
  • Address: No.18 middle of jiuxianqiao road chaoyang distrct
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