Guest Relations Manager (Female) Guest Relations Manager (Female)
This position is over 30 days and may have been filled.

Date Updated: Nov 13, 2017 08:18
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  • Work City : Dongli,Tianjin
  • Salary Range : 4,000 - 8,000 CNY /Month
  • No. Hiring : 2
  • Work Experience : No experience
  • Job Type :Full Time,Part Time
JOB DESCRIPTION:
1. Maintain a good relationship with customers.
2. Maintains high visibility in the lobby and front desk area and provide assistance to our guests in a pro-active way.
3. Maintain a friendly and caring relationship with the VIP guests and long-staying guests during their stay , handling their requests such as restaurant reservations and transportation, etc..
4. Handles guest requests and complaints in a polite and efficient manner, gives further instructions to the relevant staff if needed to ensure customer satisfaction and maintains a record of all requests received from all guests. Follows up when necessary.
5. Collects guests questionnaires to track guest feedback on the service they received during their stay, analyses and summarizes their comments for the hotel management and makes recommendations.

QUALIFICATIONS:
1)College degree or above, fluent in Mandarin and English.
2)Strong sense of service and responsibility.
3)Female Height 165cm above with good appearance.

Tianjin Airport Baiyun Hotel

  • Company type: Private
  • Recruiter Type: Restaurant & Food Services
  • Industry type: Education/Training/Universities and Colleges
  • About us
    Tianjin Airport Baiyun hotel is at the core area of airport economic zone, close to the Tianjin Binhai International Airport, conveniently situation,fresh air and elegant environment.Choose from an array of room types, designed for comfort and convenience. Have advanced Health Club and Sky Garden. At Baiyun Hotel, you can be sure to find a space that best suits your style.
  • Current Location: Tianjin China
  • Address: No.90 Xi'er Road,Tianjin Airport Economic Zone View in map
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