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Chief Concierge

Date Updated: Sep 12, 2017 08:21
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Employer:Nstarts Consultant   

Company type : Private Industry type : Agency
Work City : Shenzhen Job Category : Engineering/Manufacturing/Real Estate
Salary Range : 8000 - 12000 CNY /Month No. Hiring : Unspecified
Work Experience : 2-10 year(s) Job Type : Full Time

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        • Job Description
        • About Employer

        Duties:
        -Responsible for visiting customers to enter the building to receive and welcome them, establish good communication with customers, conduct customer information consultation and information solutions, and maintain good relations between the company and customers;
        -Responsible for the customer service and communication in the lobby area, collect guest feedback, and feedback the necessary information to the concierge department of the lobby;
        -Analyze and obtain the effective guest information and information, provide more targeted quality service to the guests, and enhance the customer's arrival experience.
        -Regularly inspect public area safety, environment, facilities, equipment and other conditions to follow up the results
        -Environmental service supervision in the lobby area
        -Provide shuttle bus, peripheral traffic information
        -Master floor distribution and meeting room guidelines

        Requirement:
        -Aged 25-35, with good image and characteristic, full-time bachelor degree or above, major in hotel management, tourism management, and other related professional;
        -Manage experience in customer service team of five-star hotel or famous property company for more than 3 years;
        -Have strong service consciousness, communication and coordination ability, complaint handling ability, team management and training ability and writing ability, have a high level of professionalism.
        -Fluent in Chinese and English


        Note:Only Login / Registered users can apply
        Job ID: 1354570925

        Reminder: It is illegal for employers to offer or receive any money from candidates. Please be vigilant againstany monetary offers!

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