Customer service Customer service
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Job ID: 1354573378
Date Updated:Oct 12, 2017
Recruiter: Jiangsu RE-STEM Biotechnology Co.,Ltd
  • Work City : Chongqing
  • Salary Range : 8,000 - 10,000 CNY /Month
  • No. Hiring : 2
  • Work Experience : 1-3 year(s)
  • Job Type :Full Time
Job responsibilities
before the customer service: confirmation before the start of the customer service, involved in the communication with the customer service related affairs, including ticketing information, accommodation situation, customer's personal information, physical check-up, preoperative inform book content and so on.
customer service: customer service customers in the whole trip, including: eat, live, tour, accompanied with the arrangement, the interpretation of the procedure, and note that after the surgery, the interpretation of doping process, explanation after the doping,points for attention.
After customer service: continuous return visit feedback after customer service, the push of monthly health tips, and maintain long-term and friendly interaction with customers.4. Strictly implement customer service procedures and complete customer service work.
Constantly revise and improve customer service system, process, and improve customer service quality.
Collect and collect customer information and information in a timely manner and conduct regular analysis and statistics.
Requirements:
Strong affinity, good image.
Strong sense of service.
Best experience of tour guide, reception and public relations.
Fluent in English and fluent in Chinese.

  • About us
    Located in a 5A-class scenic spot in Suzhou Wuzhong Economic Development Zone, RE-Stem Biotech is a high-end regenerative biological technology company, created by several celebrated medical experts of both China and the United States. RE-Stem Biotech specializes in the R&D and the related applications of autologous adipose derived stem cells. And it is becoming the leader of Chinese biological technology companies by integrating research and development, and clinical trials with market application.
    Depending on the beautiful scenery of Lake Taihu and the unique geographical advantage of the center of Yangtze Triangle Economic Center, RE-Stem Biotech is creating a powerful industrial chain, with Re-Stem Research Center of Regenerative Medicine, Re-Stem Anti-aging Service Center and Re-Stem Stem Cell Bank closely connected. Re-Stem Biotech introduces kinds of casual medical treatment and family medical treatment into China. And it aims to provide an International advanced medical service platform, high-end anti-aging service and authoritative private cell storage service for China’s upper crust, and to grow into a first-line brand of researching and developing autologous adipose derived stem cells.
    瑞思坦生物(RE-Stem)坐落于苏州市吴中经济开发区AAAAA级景区内,是由中国、美国著名医学专家创办的高端再生生物科技企业,专业从事自体脂肪干细胞的研发及相关应用,是集科研开发、临床试验、市场应用为一体的中国最知名的生物科技先导企业。
    瑞思坦生物依托苏州独特的“太湖山水”资源,借助“长三角中心花园”的地域优势,实力打造“三位一体”产业链格局,旗下拥有“瑞思坦再生医学科研中心”、“瑞思坦抗衰老服务中心”、“瑞思坦干细胞存储库”,以国际一流的医疗团队,运用尖端生物科技,将休闲养生医疗方式、家庭式诊疗方式引进中国社会,为中国社会高端人群提供国际先进医疗家庭化服务平台、高端抗衰老服务和国际权威私人细胞存储服务,打造自体脂肪干细胞研发与应用的一线品牌。
  • Address: A501,No.1368,Wuzhong Road,Wuzhong District,Suzhou View in map
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