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Overseas Service Regulations Management Overseas Service Regulations Management

Job ID: 1355026743

Date Updated:May 05

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Overseas Service Regulations Management

Pinduoduo-Shanghai Verified company

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Recruiter: Pinduoduo-Shanghai Verified company

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Salary Range :	15000 - 30000 CNY /Month	Job Location :	Shanghai
Job Type :	Full Time	Work Experience :	≥1 year(s)

Work City : Shanghai
Salary Range : 15000 - 30000 CNY /Month
Work Experience :≥1 year(s)
Job Type :Full Time

33 applications

Job Description:
1) Responsible for translation and proofreading of text of knowledge bases, service rule processes, etc.
2) Collaborate with the whole customer service team, responsible for collecting, researching, and analyzing business-related data, and providing analysis and optimization reports.
3) Responsible for user research of target market/country and put forward professional suggestions to help the team optimize rules and processing procedures to raise customer satisfaction rates.
Requirements:
1) Native speaker of German/Spanish/Italian/French, etc
2) Experiences in online shopping, familiar with domestic and overseas e-commerce platforms in foreign countries
3) Familiar with the operation processes of customer service
Bonus Points:
1)Fluent in Chinese

Job highlights

Work visa Paid annual leave Medical & accidental insurance Free meal

Pinduoduo-Shanghai
Recruiter Type: Employer
Current Location: Shanghai China

About us
Pinduoduo is a mobile-only marketplace that connects millions of agricultural producers with consumers across China. Pinduoduo aims to bring more businesses and people into the digital economy so that local communities can benefit from the increased productivity and convenience through new market opportunities.

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