To provides guest services as well as supervision in the Guest Relations Department in accordance with the objectives, performance, consistency and quality standards established by Shangri‐La Hotels and Resorts. Focus on Germany-related clientele including room guests, event guests and F&B guests. To provide relevant support to sales & marketing team in building relationship with Germany companies in Shenyang.
Good planning and organization skills;
Pleasant and cheerful;
Willing to serve and pleasant customers with heart;
Able to speak and write German and English fluently.
Hotel Jen is a diverse collection of mid-range hotels found across the best locations in Asia Pacific, the newest hotel brand in the Shangri-La Group.
Catering to a ‘New Jeneration’ of travellers, the brand is the brainchild of virtual persona Jen,
a professional hotelier and all-time lover of life, travel and discovery. Following Jen’s own core
values, Hotel Jen appeals to those who appreciate the important things done well; people who care
about comfortable rooms and honest, authentic service; who expect respect, privacy and efficiency,
all without fuss or intrusion; who desire cultural insights and interesting experiences. At Hotel Jen,
guests get all of this and more.
Hotel Jen offers quality, comfort and value with a twist. Staying with Jen captures the spirit of travel,
relishes the adventure, celebrates the culture and smoothes out the frustrations. Jen’s dream is for
every stay to start with anticipation and end on a high.