Customer Service Agent for Consumer Electronics Company Customer Service Agent for Consumer Electronics Company
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Job ID: 1354541878
Date Updated:Dec 09, 2016
Recruiter: Oceanwing
  • Work City : Changsha
  • Salary Range : 8000 - 20000 CNY /Month
  • Work Experience :≥6 year(s)
  • Job Type :Full Time
Full-time Customer Service Agent for Consumer Electronics Company
(This position is based in Changsha, Hunan Province)

Oceanwing is the company behind tech brand Anker. Established by a few ex-Googlers in 2009, Anker set out with one goal in mind: to design reliable, affordable and inspiring tech gadgets which we would use ourselves. With a team of more than 200 people in our offices in Changsha, Shenzhen, Tokyo and San Jose we think global and act local. Our major markets include the USA, Canada, Western Europe and Japan.

Job Description
- Help customers to solve product issues via email.
- Give language and cultural trainings to the customer service team.
- Advise on how to improve products based on customer's feedback.
- Work in a transparent environment on a legal working visa with a young and dynamic team and experience China outside the international bubble.

Job Requirements
- Able to understand problems from a customer's perspective.
- Calm and balanced personality with the ability to solve problems directly.
- Bachelor degree. Prior experience in working in a customer service role.
- Good Chinese language skills. Native English speaker.

What we can offer?
Young and free working conditions
Free breakfast and lunch, including afternoon tea
Free annual travel+ 10 working days annual leave
Help you get “z” visa
More than 10 foreign talent colleagues
Contact us to know more about our company and this position

  • Oceanwing

  • Recruiter Type: Employer
  • Current Location: Changsha China
  • About us
    Oceanwing is the company behind tech brand Anker. Established by a few ex-Googlers in 2009, Anker set out with one goal in mind: to design reliable, affordable and inspiring tech gadgets which we would use ourselves. With a team of more than 450 people in our offices in Changsha, Shenzhen, Tokyo, Silicon Valley and Seattle we think global and act local. Our major markets are the USA, Canada, Western Europe and Japan.
    The product portfolio of Anker includes external batteries, peripherals, car chargers, protective accessories for tablets and smartphones and many more exciting consumer electronics. For a more detailed overview, please visit our website: www.anker.com
  • Address: Furong road 337th. Changsha City
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