Customer Service Representative (Russian Language)
As a global developer and publisher of state-of-the-art mobile games, Mechanist Games is searching for a Russian-speaking professional with a passion for gaming to join our customer service team.
•Monitor, respond to, and follow up on App Store and Google Play reviews for Mechanist Games Russian language mobile games
•Operate Mechanist Games player-facing Russian social media channels with news updates and engaging original content, responding to comments and messages as necessary
•Help foster an active player base through proactive community management of forums and social media
•Work with internal development team with quality assurance on current and future Mechanist Games projects
•Actively identify, resolve, and follow up on player-reported customer service issues with Mechanist Games titles.
•Respond to Russian language emails as necessary
The ideal candidate for this position will have all of the following:
•Strong spoken and written Russian skills (native speakers or overseas study preferred)
•A solid foundation in spoken and written English
•Spoken and written Mandarin skills a definite plus
•A conscientious, responsible work ethic, equally comfortable in team settings and working independently
•Basic computer skills, including word processing, email, and social media
•Working familiarity with video game vocabulary, trends, and culture, including console, mobile, and PC platforms – current gamers are preferred
Xiamen Mechanist Games Internet Technologies Co., Ltd.
- Company type:
- Recruiter Type: Online Game
- Industry type: Education/Training/Universities and Colleges
Using cutting edge technology to develop the products, Mechanist Games is a young Xiamen-based independent browser/mobile game developer and publisher established in April 2011, through joint-venture between Fuzhou JW Games and leading Venture Capital. After 5 years of experience in game development, Mechanist Games has a group of experienced veterans and young crew powered by professional innovation and passionate.
Our international development team is made up of enthusiastic members from China, New Zealand, the United States, and other regions around the world. The team has been studying and using Unity 3D engine to develop games from the very beginning, there are difficulties, there is excitement, but what matters is, we grow as a team. We have an entertaining and dynamic work environment, learn new things daily, and have plenty of good laughs!
As we are dedicated gamers ourselves, we want to develop games with integrity and hope that this passion manifests itself in the games we create.
- Current Location: Xiamen China
- Address: 27th F,Building A,Haiyi Building,No.666 Xiahe Road