Japanese travel call center agent Japanese travel call center agent
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Job ID: 1354571901
Date Updated:Sep 20, 2017
Recruiter: Teleperformance China
  • Work City : Beijing
  • Salary Range : 9000 - 11000 CNY /Month
  • Work Experience :No Experience
  • Job Type :Full Time
In Charge of professionally answering the daily customer service hotline, mainly customer calls from Japan;

Book hotels, air tickets and make travel plans;

Junior college degree or above, Japanese N1, Fluent oral Japanese;

Strong sense of customer service and customer service skills;

With good communication and coordination skills, strong sense of responsibility and be a good team partner;

With customer service enthusiasm, and provide customers high quality, high efficiency service to ensure customer satisfaction;

Computer related knowledge or work experience is preferred.

  • About us
    WHO WE ARE

    We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. When your customers contact you or vice versa, we are there to support them and make sure they have a unique experience with your brand in all channels.

    We constantly invest in research and development to get a deeper understanding of customers' thoughts, behaviors and needs - for different countries, industries, channels and generations. We are experts in people interactions and it gives us the edge in delivering a superior customer experience in every contact.

    For almost four decades, we have been helping our clients in more than 160 markets around the world strengthen their relationships with their customers.

    We are a team of 190,000 passionate people working in 311 sites providing outstanding customer experience from 65 countries in 75 different languages.

    As one of the world’s larger private sector employers and clear global industry leader, our strategy is to attract and retain the best people and provide the best working environment to inspire our teams all around the world. We know happy employees are more engaged to make a better experience that drives higher customer satisfaction, retention and growth.

    That is why we transform passion into excellence.
  • Address: 3F,South Building, Zhongke Resource Mansion, Zhongguancun, Haidian, Beijing View in map
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