Summary:
We are currently looking for talented IT support interns to take care of our computer operations, user and desktop support (hardware and software), helpdesk, and data management. The position indicates a variety of moderately complex information technology support duties to ensure smooth delivery of technology services. Monitor, operate, or coordinate and assist others in the operation of computer hardware, software, and peripherals in order to achieve the desired results.
Job Duties:
1. Provide assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs;
2. Set up and configure desktop computers, peripherals and accounts assigning security level;
3. Install software and install and repair hardware and peripherals;
4. Test programs;
5. Troubleshoot, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate;
6. Maintain systems, databases, servers and web pages;
7. Administer user accounts;
8. Design and produce basic reports;
9. Set up and submit production jobs and edit/debug computer output;
10. Transfer computer files between platforms;
11. Provide basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and assist with testing personal computers and peripherals on a network to diagnose, hardware versus software
problems;
12. Act as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns;
13. Arrange for distribution of output to customer;
14. Maintain records;
15. Contribute to unit goals by accomplishing related duties as required;
Skills and Qualifications:
1, Bachelor's degree or equivalent with data processing training, computer operations training, or experience in a multi-operating system or production control environment preferred;
2, Related experience with computers and providing customer service in a technological environment;
3, Sound knowledge of a variety of hardware as well as software, programming languages, and operating systems;
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- Recruiter Type:
Employer
- Current Location:
Guangzhou China
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About us
Kcomber Inc. (CN 广州市西美信息科技有限公司) is a Chinese Information Technology company founded in Guangzhou and headquartered in Guangzhou, Guangdong Province, China in 2001. Furthermore, Kcomber has two subsidiaries in Sichuan and Shanghai. Kcomber’s core areas of business include industry and market-related data, market research, SAAS platforms and knowledge management. It operates through several brands like CCM, Tranalysis, here are some major brands in 2021:
Kcomber
The brand Kcomber is responsible for big data and knowledge management. This contains Big Data Acquisition, Customer Relationship Management and Business Intelligence Solutions. This brand is one of the core brands of the foundation in 2001 and the parent brand.
CCM
CCM is the abbreviation for China Chemicals Market. Founded in 2001 as one of the core brands, CCM started as an information provider about the Chinese Chemical market. In 2002 the covered industries contained Pharmaceuticals, Food ingredients and plastics. The first industrial Report was published in 2003. During the years, CCM added Newsletters, Import and Export reports and Market Data. In 2014 the section of company profiles was announced. Today CCM covers the four key Industries Chemicals, Agriculture, Biotechnology, and Food and Feed with an interactive online platform, an agricultural map of China, Consultancy services, Newsletters, and Industrial Reports.
Tranalysis
Tranalysis was established in 2015. The SaaS platform offers standard and customised reports about import/export volume, price, date, origins/designations, and information about importers and exporters. It also offers an interactive platform called I.E. Wizard for data visualisation.
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- Address:
17th Floor, Huihua Commercial & Trade Building, No.80 Xianlie Zhong Road Guangzhou
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Kcomber Inc
17th Floor, Huihua Commercial & Trade Building, No.80 Xianlie Zhong Road Guangzhou
中国广州市越秀区先烈中路80号汇华商贸大厦17楼
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