Overseas Customer Service Supervisor Overseas Customer Service Supervisor
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Job ID: 1354694870
Date Updated:Aug 12, 2019
Recruiter: Guangzhou Banggood Technology Co.,LTD
  • Work City : Guangzhou
  • Salary Range : 10,000 - 15,000 CNY /Month
  • No. Hiring : 1
  • Work Experience : ≥3 year(s)
  • Job Type :Full Time
【Qualifications】
1. Candidate would need to travel to some of the developing countries;
2. Customer service supervising experience is preferred;
3. Active thinking, love communication and travel;
4. Enthusiastic about the position, with good communication skills.

【Job Responsibilities】
1. Responsible and managing overseas call center to ensure domestic team's requirements. It is necessary to travel to developing countries for short term (one week to one month);
2. At least two years of customer service supervisor's work experience, customer service center or BPO supplier management experience is preferred;
3. Ability to communicate in English, strong English writing ability;
4. Have good team management software skills and abilities.

Skills
Team Management
Language
English, Chinese (preferred)
  • About us
    Banggood Technology Ltd., focused on B2C cross-border self-platform product sales, headquartered in Guangzhou, China.There are branch offices in Shenzhen, Dongguan, Changsha, Hangzhou, Yiwu,and now Banggood have more than 5,000 young elite team.Initially, Banggood mainly develop business in the Ebay, Amazon, AliExpress, Wish, Newegg and other third-party platform, with high-quality products and careful service to win the third party platform and the majority of customers praise. With the rapid growth in sales and the growing business, the company established the main operation of the integrated mall website (www.banggood.com) in 2009 which is committed to cross-border self-platform product sales for domestic developers to develop overseas markets .Oriented by customer demand,the company develops independently new products to provide personalized shopping experience.As of now registered users have more than 100 countries around the world, more than 1 million daily visits.Meanwhile the main products are covered more than 20 categories, total amount is over 100,000 .Goods and products are mainly exported to England,American,German,French,,Spain, Australia,,Russia and other countries, and we are actively developing the Middle East, Southeast Asia and other emerging markets. In the multi-platform common push, the Banggood Ltd has now become China's current B2C foreign trade industry leader.
  • Address: No.3 Building, Baiyun Xinkai High-tech Zone, No.50 Juyuan Street, Baiyun District, Guangzhou, Guangdong Province View in map
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