English customer service English customer service

Job ID: 1354702343
Date Updated:Aug 09
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Employer: YANGTZE
  • Work City : Beijing
  • Salary Range : 10,000 - 20,000 CNY /Month
  • Work Experience : No experience
  • Job Type :Full Time,Part Time
【you need to do】
1. Responsible for answering and dealing with feedback from players (application market, email, social media).
2. Timely feedback and assistance in handling game anomalies, communicating with the R&D team, and continuing to follow up.
3. Be able to communicate flexibly with gamers and handle user complaints and dissatisfaction.
4. Collect and organize feedback from players in each channel, accurately identify user needs and form daily reports, and weekly reports.

【we hope】
1.Cheerful and outgoing, love games, pay attention to the game experience
2.Must be foreigners, with English as a idiom and mother tongue; fluent spoken Chinese is preferred;
3.Have a good sense of service, be good at communication, have affinity
4. Maintain the company's image and coordinate the good relationship between the player and the company.

【we provide】
1. Nice colleagues, nice boss
2. ELighthearted office environment
3. Rich and interesting group building activities
4. Endless fresh fruits,snacks and coffee...
Hurry and drop your golden resume, we are waiting for you with the cat "DiDi".

Skills
patiently English Customer service
Language
• English, Fluent

YANGTZE

  • Company type: Other
  • Recruiter Type: Employer
  • Industry type: OnlineGame
  • About us
    YANGTZE is a company established in 2015 focusing on the development of overseas mobile games.
    It has independently developed more than 50 products, and the number of products downloaded exceeds 10 million. As of now, the company's products are in the top 10 of iOS and android US rankings.according to AppAnnie statistics. Many developed countries are in Top5.
    Our main battlefield is spread across the United States, Canada, Australia and other developed countries. It is a quality partner of Facebook and Google Asia Pacific Monetization Top5.
  • Current Location: Beijing China
  • Address: 20th Floor, Block C2, Jinmao Building, Xicheng District View in map
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