Customer Support - Microsoft Office 365 Customer Support - Microsoft Office 365
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Job ID: 1354749264
Date Updated:Mar 29
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  • Work City : Shanghai
  • Salary Range : 6,500 - 8,000 CNY /Month
  • Work Experience : No experience
  • Job Type :Full Time
Responsibilities:

Resolve technical problems encountered by Microsoft Office 365 customers.

When customers of MS Office 365 have problems, issues, troubles with the product, they apply their issues on a platform. Our engineers are picking cases and resolve the problems. After that, they contact the customer and inform them what to do to solve the problem or ask some additional questions.

We require:

- Good English written and oral skills

- Interest in IT 

- Fast learning
(Technical skills are NOT required, will be obtained during the trainings) 


We offer:

- Competitive financial compensation (1000-1200 USD + bonus program)
- Accommodation in Shanghai

- Food (breakfast, lunch, coffee)
- Transportation to the office and back
- Ticket to Shanghai

- Life insurance
- Continuous training of hard and soft skills
- Free English and Chinese courses in the office
- Motivated and highly professional team to work with
- Comfortable working environment (spacious and well-equipped workstations, meeting rooms, coffee bar, interactive lounge zone, sport facilities)
- Corporate events

Job highlights
Work visa Paid annual leave Air travel allowance Free meal Free apartment
Skills
Advanced English Fast Learning
Language
• English, Business level

Shanghai Wicresoft Co., Ltd.

  • Company type: Private
  • Recruiter Type: Employer
  • Industry type: Internet/E-commerce
  • About us
    Shanghai Wicresoft Co., Ltd., jointly founded by Microsoft Corporation and Shanghai Alliance Investment Limited in 2002. Shanghai Wicresoft Co., Ltd. is a first-class international IT services provider with headquarters in Shanghai, China and 13 major operation centers globally, with a delivery network covering Asia (China, Japan and Hong Kong), North America, Europe (Sweden and UK) and many other countries and regions.
  • Current Location: Shanghai China
  • Address: 501 Yincheng Middle Rd
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