Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Renaissance Tianjin Lakeview Hotel
- Company type:
- Recruiter Type: Employer
- Industry type: Hospitality/Tourism
You'll discover unique moments and distinguished service at the Renaissance Tianjin Lakeview Hotel. Our elegant hotel is located within walking distance to The MixC Shopping Mall, Lotte Shopping Mall, Tianjin Grand Theater, Tianjin International Exhibition Center (INTEX) and near Meijiang Convention Center. We're also just 15 minutes from the Tianjin railway station and its high-speed trains to Beijing. Spacious rooms feature air conditioning, safe, comfortable bathrooms and cable TV with more than 40 TV channels. Our full-service hotel offers three restaurants with international cuisine. Stay fit and relaxed with our indoor tennis courts, indoor pool, whirlpool and 24-hour gym. Whether you're planning a social event or conference, our hotel features 3,900 square meters of meeting spaces that include two pillarless ballrooms. The Renaissance Tianjin Lakeview Hotel's superb location and amenities will make your stay unforgettable.
- Current Location: Tianjin China
- Address: 16 BIN SHUI ROAD, HE XI DISTRICT, TIANJIN, CHINA