Customer Service Customer Service
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Job ID: 1354981775
Date Updated:May 24
Recruiter: Guangdong Heyou International Hospital Management Co., Ltd.
  • Work City : Foshan
  • Salary Range : 150,000 - 300,000 CNY /Year
  • Work Experience : No Experience
  • Job Type :Full Time
1. To complete the daily work at the hospital reception desk, including being responsible for booking appointments, billing medical insurance/commercial insurance/self-pay customers, receiving customers, handling customer complaints, etc.
2. Attend to the customer service hotline and answer customer enquiries or complaints and suggestions, which must be handled promptly, patiently and professionally.
3. Responsible for related administrative work, including but not limited to filing, report sending, etc.
4. be fluent in Mandarin and communicate with Chinese colleagues without barriers;
5. good image and temperament;
6.Excellent communication and coordination skills, good at listening and summarising customer feedback.

Job highlights
Work visa Free meal Free apartment
• Chinese, Conversational
  • About us
    Heyou International Hospital was founded by Mr. He Xiangjian, the founder of Midea, as part of his philanthropic efforts to give back to the community, with an investment of over RMB10 billion from Midea Holding. Recognized as a key development project in Guangdong Province in 2021, the hospital is expected to officially commence operation in June 2024.Situated in a prime location in the Guangdong-Hong Kong-Macao Greater Bay Area (GBA), in the Foshan Sanlongwan Innovation Cluster, Heyou International Hospital is designed as per the Chinese standards for tertiary Grade A hospitals and international quality standards. Covering an area of about 25.73 hectares and with a gross floor area of 580,000 square meters, the hospital will have 1,500 beds. The construction of Proton & Heavy Ion Center and talent apartments is concurrently underway. A zone has been reserved for scientific research, translational medicine, academic exchange & training, and other purposes.
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