Serve as the lead point of contact for all customer account management matters.
Build and maintain strong, long-lasting client relationships.
Lead account on-boarding and manage projects.
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
Ensure the timely and successful delivery of our client’s solutions according to customer needs and objectives.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Forecast, track and present key account metrics (e.g. QBRs).
Prepare reports.
Collaborate with development team to identify and resolve technical issues.
Assist with challenging client requests or issue escalations as needed.
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- Recruiter Type:
Employer
- Current Location:
Shenzhen China
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About us
Started in 2011, we specialized in Buyer's consolidation, PO management for multinational chain stores. Along with the boom of China’s economy, we developed to be an international logistics company providing full range of services. In the past years, we have focused on high demand and are taking a leading position in several specific industries, such as Time Critical, Cold Chain, Project Cargoes and Integrated Logistics.
Vision: To be the top choice for industries that demand the highest quality of logistics.
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