Overseas CSR Training and Operation Overseas CSR Training and Operation
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Job ID: 1355040835
Date Updated:Aug 13
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Recruiter: Shanghai Xunmeng Information Technology Co., Ltd.
  • Work City : Shanghai
  • Salary Range : 10000 - 30000 CNY /Month
  • Work Experience :No Experience
  • Job Type :Full Time
Job responsibilities
1, according to the company and business needs, participate in the overseas customer service team training course system construction and training implementation;
2、Enabling the customer service team through training, improving the professionalism of the customer service team, and responsible for the training effect;
3、Communicate closely with quality control and other business colleagues, pay attention to the new needs of training and training results of the data feedback, and use this to produce updated training courseware;
4、Establish the sharing mechanism of excellent customer service cases or negative cases, and develop the corresponding courses through the cases to continuously optimize the customer service knowledge base and service awareness.
Requirements
1、Bachelor degree or above, native speaker of any of the following languages: ① Dutch ② Italian ③ German ④ Turkish ⑤ Azerbaijani ⑥ Georgian ⑦ Romanian ⑧ Hungarian
2、Familiar with the construction of training system, mastering the ability of course development, design and teaching integration;
3, master the basic project management thinking, with the ability to independently plan and implement training programs;
4, good communication, good problem analysis and solving ability, organization and coordination ability, execution.

  • About us
    Pinduoduo, founded in April 2015, is an Internet company growing in Shanghai. Born from the unique agricultural trade platform of mobile devices, Pinduoduo uses agricultural platforms, global farming, and develops a new model of agricultural products featuring Pinduoduo, gradually becoming a unique full-category e-commerce platform featuring agricultural and sideline products. Pure mobile e-commerce platform. New ideas, as the innovative consumer experience of multi-e-commerce, continue the value of "more users", and create the effect of "multiple images" for the most extensive patchwork creation. Pinduoduo was listed on NASDAQ in the United States in July 2018 (NASDAQ: PDD). Since June 19, 202, the number of 1 billion active users has reached 849 million, and the number of business has reached 8.6 million. The average number of detours per day exceeds one order. It is the e-commerce platform with the most users in mainland China and the largest online agricultural and sideline products in the world. retail platform.
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