Customer Service Quality Assurance Customer Service Quality Assurance
Sorry,this ad has expired.

Job ID: 1355040909
Date Updated:Aug 14
Apply Now
Sorry your resume has been locked! Click to view details and steps to unlock it.
This ad has been saved
Recruiter: Shanghai Xunmeng Information Technology Co., Ltd.
  • Work City : Shanghai
  • Salary Range : 10000 - 30000 CNY /Month
  • Work Experience :No Experience
  • Job Type :Full Time
Job responsibilities
1, overseas business small language service line quality inspection, is responsible for through the inspection of customer service daily work records, dig service process risks and process rules and other aspects of the problem; 2, according to the inspection, output quality inspection report, put forward the optimization and improvement of the process rules and products proposed; for customer service representatives of the norms of the implementation of the service skills and service issues, coaching or training;
3、Responsible for the quality improvement measures of the effect of inspection, timely feedback effect of the inspection.
Requirements
1、Bachelor degree or above, native speaker of any of the following languages: ① English ② Azerbaijani ③ Georgian ④ Romanian ⑤ Portuguese ⑥ Spanish
2, have customer service quality inspection related experience, Internet e-commerce industry is preferred;
3, with strong problem analysis ability, summarize the ability to summarize, communication and expression ability and insight;
4, do things fairly and objectively, strong principles and sense of responsibility.

  • About us
    Pinduoduo, founded in April 2015, is an Internet company growing in Shanghai. Born from the unique agricultural trade platform of mobile devices, Pinduoduo uses agricultural platforms, global farming, and develops a new model of agricultural products featuring Pinduoduo, gradually becoming a unique full-category e-commerce platform featuring agricultural and sideline products. Pure mobile e-commerce platform. New ideas, as the innovative consumer experience of multi-e-commerce, continue the value of "more users", and create the effect of "multiple images" for the most extensive patchwork creation. Pinduoduo was listed on NASDAQ in the United States in July 2018 (NASDAQ: PDD). Since June 19, 202, the number of 1 billion active users has reached 849 million, and the number of business has reached 8.6 million. The average number of detours per day exceeds one order. It is the e-commerce platform with the most users in mainland China and the largest online agricultural and sideline products in the world. retail platform.
Share this job
Job Alert
Get new jobs by email
Modify criteria

Other jobs you may be interested in...

Popular Job Searches in Shanghai

Chief Operating Officer (COO)
Shanghai | 35000 - 55000 CNY /Month 2024-09-08

High School Math Department Head
Beijing | 30000 - 40000 CNY /Month 2024-05-27

International Kindergarten Principal

Suzhou | 30000 - 40000 CNY /Month 2024-09-02

Country Manager/Area Manager
Guangzhou | 13000 - 22000 CNY /Month 2024-09-11

University Teaching Consultant/Manager
Beijing | 20000 - 30000 CNY /Month 2024-09-12

Keep up with us on social media and our mobile app:

Wechat: jobsCINA