Overseas Service Planning Overseas Service Planning
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Job ID: 1355041291
Date Updated:Aug 29
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Recruiter: Pinduoduo
  • Work City : Shanghai
  • Salary Range : 20000 - 30000 CNY /Month
  • Work Experience :No Experience
  • Job Type :Full Time
1, responsible for translating and proofreading knowledge base, service rules and other texts;
2. Work with the entire customer service team to collect, research and analyze business-related information and provide analysis and optimization reports;
3. Responsible for the user research in the target market/country, and put forward professional suggestions to help the team optimize the rules and processing procedures to improve customer satisfaction.
Job requirements
1. Bachelor degree or above, C1 or above level in any of the following languages: German, Spanish, Italian, French, Portuguese, Greek, Arabic, Hungarian, Russian, Finnish, Turkish, Ukrainian, Kazakh, Serbian, Romanian, Danish, Irish, Filipino, Norwegian, Malay, Magyar, Slovak, Slovene, Bulgarian, Estonian Latvian, Croatian, Lithuanian, Zulu, Montenegrin, Catalan, Albanian, Macedonian, etc.
2, good logical analysis and judgment ability, excellent execution;
3. Familiar with the operation process of customer service business modules, preferred;
4. Professional experience in quality system construction, project management, process optimization or Six Sigma is preferred.

Job highlights
Work visa Transportation allowance Free meal

  • Pinduoduo

  • Recruiter Type: Employer
  • Current Location: Shanghai China
  • About us
    Pinduoduo, founded in April 2015, is an Internet company growing in Shanghai.

    Born from the unique agricultural trade platform of mobile devices, Pinduoduo uses agricultural platforms, global farming, and develops a new model of agricultural products featuring Pinduoduo, gradually becoming a unique full-category e-commerce platform featuring agricultural and sideline products. Pure mobile e-commerce platform.

    New ideas, as the innovative consumer experience of multi-e-commerce, continue the value of "more users", and create the effect of "multiple images" for the most extensive patchwork creation.

    Pinduoduo was listed on NASDAQ in the United States in July 2018 (NASDAQ: PDD). Since June 19, 202, the number of 1 billion active users has reached 849 million, and the number of business has reached 8.6 million. The average number of detours per day exceeds one order. It is the e-commerce platform with the most users in mainland China and the largest online agricultural and sideline products in the world. retail platform.
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