Turkish Game GM (Customer Service)

Turkish Game GM (Customer Service) Turkish Game GM (Customer Service)

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Job ID: 1355050877

Date Updated:Dec 20, 2024

Yotta Games Verified company

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Recruiter: Yotta Games Verified company

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Salary Range :	10000 - 13000 CNY /Month	Job Location :	Shanghai
Job Type :	Full Time	Work Experience :	No Experience

Work City : Shanghai
Salary Range : 10000 - 13000 CNY /Month
Work Experience :No Experience
Job Type :Full Time

16 applications

Job Responsibilities:

1. Communicate online with players from Turkish-speaking areas.
2. Manage game forums, email communication, and solve related problems.
3. Properly and promptly handle player complaints to effectively resolve player dissatisfaction.
4. Understand player needs and record their feedback.
5. Actively participate in process and business improvement efforts, and provide reasonable suggestions.
6. Support translation and localization from Chinese into Turkish;
7. Complete other tasks assigned ad hoc.

Job Requirements:

1. Native speaker of Turkish.
2. Conversational level of Chinese.
3. Deep understanding of the Turkish culture.
4. Passionate about video games and rich experience playing video games.
5. Good communication skills and good teamwork spirit.
6. Able to multitask, diligent and responsible.

Basic information:

Job type: Full-time on-site (no remote)
Location: SHANGHAI, Loushanguan Rd Line 2 Metro Station
Work Visa: Provided
Salary: 10k-13k RMB (depending on experience)
Working hours: Monday to Friday 10am-7pm (including one-hour break)

Job highlights

Work visa Paid annual leave Medical & accidental insurance Free meal

Skills

mobile games customer service

Language

• Chinese, Advanced • Turkish, Native

Yotta Games
Recruiter Type: Employer
Current Location: Shanghai China

About us
Founded in 2012, Yotta Games dedicates itself to becoming a global developer and publisher of video games. Right from the start, we have created and published more than 10 games for mobile and web, and are serving 200 million players around the world.
Yotta Games performs well and is the top 10 in the overseas mobile game field. Based on the team’s powerful R&D strength and 3D marketing ability, we will always focus on producing and promoting games loved by worldwide players.

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