Technical Support Microsoft Office 365 Technical Support Microsoft Office 365
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Job ID: 1355059809
Date Updated:Feb 23, 2025
Recruiter: Shanghai Wicresoft Co., Ltd.
  • Work City : Shanghai
  • Salary Range : 6500 - 9000 CNY /Month
  • Work Experience :≥2 year(s)
  • Job Type :Full Time
Responsibilities:
- Represent Microsoft and communicate with Microsoft Cloud customers in APGC region.
- Manage relationships with multiple customers, partners and collaborate with MS people
- Document incidents, report customer suggestions and technical issues to Microsoft
- Resolve technical problems encountered by Microsoft Office 365 customers.

Work schedule:

Office work
From Monday to Friday
9am - 6pm with one hour of lunch break.

We require:

- Good English written and oral skills

- Interest in IT 

- Fast learning
(Technical skills are NOT required, will be obtained during the trainings) 


We offer:

- WORK VISA
- Competitive financial compensation + bonus program
- Accommodation in Shanghai

- Food (breakfast, lunch, dinner, coffee, tea)
- Transportation to the office and back
- Partial compensation of tickets to Shanghai and quarantine (in case of coming from abroad)
- Health insurance
- Continuous training of hard and soft skills

- Free English and Chinese courses in the office

- Motivated and highly professional team to work with

- Comfortable working environment (spacious and well-equipped workstations, meeting rooms, coffee bar, interactive lounge zone, sport facilities)
- Corporate events

Job highlights
Work visa Paid annual leave Free meal Free apartment
Language
• English, Advanced
  • About us
    Shanghai Wicresoft Co., Ltd., jointly founded by Microsoft Corporation and Shanghai Alliance Investment Limited in 2002. Shanghai Wicresoft Co., Ltd. is a first-class international IT services provider with headquarters in Shanghai, China and 13 major operation centers globally, with a delivery network covering Asia (China, Japan and Hong Kong), North America, Europe (Sweden and UK) and many other countries and regions.
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