Chatbot Trainer Chatbot Trainer
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Job ID: 1355067433
Date Updated:Apr 16
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Recruiter: Temu
  • Work City : Shanghai
  • Salary Range : 15000 - 30000 CNY /Month
  • Work Experience :No Experience
  • Job Type :Full Time,Part Time
Chatbot Trainer:
1)Enhance the accuracy of intent recognition for the customer service chatbot through high-quality language annotations, providing a basis for the training of artificial intelligence models.
Identify issues in customer interactions with the chatbot by analyzing relevant data. Regularly generate chatbot capability reports to continually improve the accuracy of algorithm models, customer satisfaction, and the service level of the chatbot.
2) Collaborate with cross-functional teams to handle negotiation of annotation requirements, establish standards, and streamline project workflows. Develop BPO annotation assessment processes and guidelines to enhance efficiency and accuracy in annotation. Improve annotation tools and processes.
3) Manage knowledge base maintenance, assess algorithm recognition capabilities, and continuously identify new consumer scenario challenges.
4)Propose optimization points for chatbot functionalities. Coordinate communication between different teams and align product and operational resources to optimize the consumer service experience during the chatbot phase.

Job highlights
Work visa Paid annual leave Free meal
Language
• German, Native • Japanese, Native • Finnish, Native

  • Temu

  • Recruiter Type: Employer
  • Current Location: Shanghai China
  • About us
    Temu is an e-commerce company that connects consumers with millions of merchandise partners, manufacturers and brands with the mission to empower them to live their best lives. Temu is committed to offering the most affordable quality products to enable consumers and merchandise partners to fulfill their dreams in an inclusive environment. Temu was founded in Boston, Massachusetts in 2022.
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