Business Assistant(Customer Maintenance) Business Assistant(Customer Maintenance)
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Job ID: 1355068865
Date Updated:Apr 25, 2025
Recruiter: Hangzhou Longhai Technology Co., Ltd
  • Work City : Work from anywhere
  • Salary Range : 350 - 400 USD /Month
  • Work Experience :No Experience
  • Job Type :Full Time,Remote
Job Responsibilities:
1. Timeliness: The main job responsibility is to receive clients who visit and consult on the company's external platform, and answer their questions.
2. Professional: Proficient in platform operation, able to accurately respond to customer inquiries; Help customers understand company services and improve satisfaction
3. Feedback: Collect and organize customer feedback information, and provide timely feedback to the company
4. Maintenance: Maintain platform information and regularly update and maintain it to maintain customer loyalty
5. Communication: Timely notify the company of any issues that require customer confirmation, and promptly follow up on customer responses to properly handle customer products
6. Other: Complete other tasks assigned by superiors
Priority given to Filipino nationality

Job highlights
Work from home opportunities Flexible working hours
Language
• English, Fluent
  • About us
    Suma started in July 2015, and Hangzhou Longhai Technology Co., Ltd. was officially put into operation in 2019. It is a new trading company focusing on cross-border export e-commerce, international market trade and other fields. It is mainly engaged in cross-border trade of B2C. The cooperation platforms include Alibaba international station, 1688 Alibaba wholesale network, sumaton platform, wish platform, China Post, deppon logistics SF international, TNT, DHL, etc.

    From the initial 4-member entrepreneurial team, the company has experienced more than one year of hard development and successful transformation. Since its establishment, relying on the company's good overseas relations and trade reputation, the company has developed a number of long-term partners in Europe and America, established trade cooperation relations with many international brands and well-known platforms, has a perfect market purchase and supply system, and is committed to becoming a well-known brand in the industry. Through convenient, timely and rich goods and services, the company has successfully integrated domestic high-quality brand products, products and services High quality products are delivered to consumers all over the world. Our company has nearly 200 staff, covering an area of 1000 square meters, and is mainly engaged in toys, clothing, bags, household goods, etc. We have set up branch companies in overseas, Shenzhen and Hong Kong.
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