- English and Spanish speaking E-Commerce Product Manager
The E-Commerce Product Manager plans and directs the day-to-day operations of the e-store products. Develops strategies to drive online sales, increase profitability, and create marketing programs that will increase sales and grow the existing customer base. Works with customer and product quality services to ensure customer needs are met and product complaints are resolved and prevented. Ensures all products and listing displays are merchandised effectively to maximize sales and profitability.
The position requires analytical and organisational skills in using multiple data sources of sales, pricing, marketing and product-detail information. Due to the work culture, the qualities of tenacity, tolerance and team-working are a MUST. Experience of e-commerce selling platforms would be an advantage.
Essential Job Functions:
# Product Market research: Work with our Purchasing Dept to develop new items to add to ranges
# Communicate regularly with Purchasing department to ensure most accurate data possible and best in class products are developed
# Work directly with photographers and graphic designers to create engaging marketing materials that drive sales with clear and easy to understand illustrations and literature
# Meet and exceed expectations regarding efficiency of listing to deliver and maintain Sales Rankings
# Create website product listings and upload to online platforms - copy, technical specifications, dimensions, quality standards etc.
# Customer Support - Customer Complaint resolution. Awareness of issue, and ability to work with Purchasing & Quality Assurance Dept to implement corrective action plan, and with design department to create artwork to communicate issue resolution with future customers
# Write and implement creative copy to drive traffic to product pages, including searchable keywords
# Maintain and edit product listings with regular changes and updates as and when appropriate
# Support in having all products and marketing assets ready to go live for each E-Commerce promotion.
# Data Analysis — Run Reports - new inventory, weekly sales reports, and trend reports. Support all Retail Customer service; including answering all email questions, refunds, returns, and exchanges on all E-Commerce platforms.
XiMeng Industry (Hangzhou) Co,Ltd.
- Company type:
- Recruiter Type: Employer
- Industry type: Trading/Import & Export
Diversitech Manufacturing was founded in 2003 and has grown to become one of China’s leading Hand & Power Tool Suppliers.
Diversitech Manufacturing traditionally produced private label product lines for world-famous retailers, and now we have a focus on Distributing our partner Tool brands - “Apollo” and “Hi-Spec” - through online E-Commerce Platforms.
Compliant with ISO9001:2008 Diversitech Manufacturing has set up a complete supply chain management and service system, including R&D, in-house lab analysis, manufacturing, quality control inspections, warehousing & logistics with 24 hour Global Customer Support
Diversitech Manufacturing is Wholly Owned Foreign Manufacturer & Distributor based in Hangzhou, China.
This is an excellent opportunity to live and develop a career in the heart of China.
You will be working as part of a team of foreigners that have over 50 years combined Chinese experience - covering all aspects of Product Development, Manufacturing, Branding, Marketing & Global Distribution.
Through this dynamic role in a fast paced industry you have the opportunity to work with and learn E-Commerce across multiple disciplines and departments.
An excellent Career Development Opportunity - To the right person capable of proving themselves you will be provided with managerial and continuous career growth opportunities
RE: AMAZON STORE - UK & USA
RE: Alibaba B2B Websites
RE: T Mall
RE: JD com
RE: Hong Kong
Hi-Spec Global Website
RE: Hi-Spec YouKu Video Channel
- Current Location: Hangzhou China
- Address: Xiaoshan, Hangzhou