Customer Support - Microsoft Office 365 Customer Support - Microsoft Office 365
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Job ID: 1354888844
Date Updated:Nov 04
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  • Work City : Shanghai
  • Salary Range : 5,400 - 10,000 CNY /Month
  • Work Experience : No experience
  • Job Type :Full Time
Responsibilities:
- Represent Microsoft and communicate with Microsoft Cloud customers in APGC region.
- Manage relationships with multiple customers, partners and collaborate with MS people
- Document incidents, report customer suggestions and technical issues to Microsoft
- Resolve technical problems encountered by Microsoft Office 365 customers.

Work schedule:

From Monday to Friday
9am - 6pm with one hour of lunch break.

We require:

- Good English written and oral skills

- Interest in IT 

- Fast learning
(Technical skills are NOT required, will be obtained during the trainings) 


We offer:

- Competitive financial compensation + bonus program
- Accommodation in Shanghai

- Food (breakfast, lunch, dinner, coffee, tea)
- Transportation to the office and back
- Ticket to Shanghai

- Life insurance
- Continuous training of hard and soft skills
- Free English and Chinese courses in the office
- Motivated and highly professional team to work with
- Comfortable working environment (spacious and well-equipped workstations, meeting rooms, coffee bar, interactive lounge zone, sport facilities)
- Corporate events

Job highlights
Work visa Paid annual leave Medical & accidental insurance Free meal Accommodation
Language
• English, Business level

Shanghai Wicresoft Co., Ltd.

  • Company type: Private
  • Recruiter Type: Employer
  • Industry type: Internet/E-commerce
  • About us
    Shanghai Wicresoft Co., Ltd., jointly founded by Microsoft Corporation and Shanghai Alliance Investment Limited in 2002. Shanghai Wicresoft Co., Ltd. is a first-class international IT services provider with headquarters in Shanghai, China and 13 major operation centers globally, with a delivery network covering Asia (China, Japan and Hong Kong), North America, Europe (Sweden and UK) and many other countries and regions.
  • Current Location: Shanghai China
  • Address: 501 Yincheng Middle Rd
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