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English Call Center Specialist English Call Center Specialist

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Job ID: 1355038819

Date Updated:Jul 24

English Call Center Specialist

NCS

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Recruiter: NCS Verified company

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Salary Range :	5000 - 10000 CNY /Month	Job Location :	Guangzhou
Job Type :	Full Time	Work Experience :	≥1 year(s)

Work City : Guangzhou
Salary Range : 5000 - 10000 CNY /Month
Work Experience :≥1 year(s)
Job Type :Full Time

25 applications

Job responsibilities:
1. Answer customer calls or email inquiries (mainly in English);
2. Coordinate and solve the needs of customers or give relevant suggestions and assistance to customers, including but not limited to: providing telephone advice, translation and recommendation assistance;
3. Record the follow-up process of the case to ensure that the case is completely and properly recorded;
4. Maintain communication with other departments to improve the satisfaction of all types of customer cases.

Job requirements:
1. Fluent in English
2. Good presentation, communication and coordination skills and customer skills.
3. Good problem solving, organizational and analytical skills.
4. 1-3 years working experience in call center is preferred.
5. Can accept night shift work (has night shift allowance).

Job highlights

Work visa Paid annual leave Medical & accidental insurance

Skills

Fluent Spoken English accept night shift work

Language

• English, Fluent

NCS
Recruiter Type: Employer
Current Location: Shanghai China

About us
NCS, part of the Singtel Group, is a leading technology service provider in the Asia Pacific region.

We advance our communities by partnering with governments and enterprises to harness technology. We do this by bringing people together to make the extraordinary happen.