Customer Service Representative Customer Service Representative

Job ID: 1355040126
Date Updated:Aug 27
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Recruiter: Relosmart Limited
  • Work City : Shanghai
  • Salary Range : 10000 - 15000 CNY /Month
  • Work Experience :≥2 year(s)
  • Job Type :Full Time
As part of our multinational team, you will assist existing or new clients on their relocation. You will be office based and working in a young multinational team. You will stand out due to your knowledge, communication and sales skills. As a result, you are able to secure and execute all move related services offered by Relosmart.

What you can expect:

• You are part of our international team.
• You use your sales skills on the phone or when interacting with the clients in person.
• Also through referrals from happy clients you win over potential future customers.
• Your systematic approach helps you establish sustainable relationships with agents worldwide.
• You contribute your own ideas and suggestions in order to further optimize our processes.
• You will perform any additional Ad Hoc duties.

What sets you apart :

• You have been passionate about customer services for a number of years.
• Both in person and on the phone, you can establish a good relationship with your customers.
• You ideally have some experience working in any sales related industry (insurance/finance) or customer service/hospitality.
• you are excited and passionate to look after people
• A proactive approach, the ability to work in a team, and a motivation to take action on your own initiative make you stand out.
• You have a strong command of written and spoken English. Knowledge of another foreign language is advantageous.
• You are proficient in the use of common Office solutions.
• You have passion, creativity and curiosity to learn.

What we offer:

• We’re wired a bit differently and we pursue ambitious goals in an intriguing environment. We love a dynamic corporate culture with flat hierarchies. We offer a start-up atmosphere with excellent development opportunities. Are you enthusiastic about tackling new challenges that suit your personality and abilities? Perfect! Because as a Customer Service Representative working full time in our office in Shanghai, you’re able to actively shape our future success. And it's important to know: We hire for attitude and train for skills!
Please send your resume, salary expectation and availability to enquiry at relosmart.asia

Job highlights
Paid annual leave
Language
• English, Fluent • Chinese, Native
  • About us
    Relosmart is an industry leader providing international & domestic relocation services to corporates and individuals.
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