Overseas Customer Service Training Overseas Customer Service Training

Job ID: 1355044299
Date Updated:Sep 19
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Recruiter: Pinduoduo
  • Work City : Shanghai
  • Salary Range : 15000 - 25000 CNY /Month
  • Work Experience :No Experience
  • Job Type :Full Time
Job responsibility
1, according to the company and business needs, participate in the overseas customer service team training course system construction and training implementation;
2. Empower the customer service team through training, improve the professionalism of the customer service team, and be responsible for the training effect;
3. Communicated closely with colleagues such as quality inspection, paid attention to new training requirements and data feedback of training results, and made updated training courseware based on this;
4. Establish a sharing mechanism for excellent customer service cases or negative cases, develop corresponding courses through cases, and continuously optimize customer service knowledge base and service awareness.
Job requirements
1. Bachelor degree or above, C1 level or above in any of the following languages: German, Polish, Dutch, Hebrew, Finnish, Romanian, Danish, Irish, Filipino, Norwegian, Malay, Magyar, Slovene, Bulgarian, Estonian, Latvian, Croatian, Lithuanian, Zulu;
2, familiar with the construction of training system, master the ability of curriculum development, design and teaching integration;
3. Master basic project management thinking and have the ability to independently plan and implement training projects;
4, good at communication, with good problem analysis and solution skills, organization and coordination skills, execution.
Living experience studying abroad

Job highlights
Work visa Transportation allowance Free meal
Language
• Czech, Native • Lithuanian, Native • Hungarian, Native

  • Pinduoduo

  • Recruiter Type: Employer
  • Current Location: Shanghai China
  • About us
    Pinduoduo, founded in April 2015, is an Internet company growing in Shanghai.

    Born from the unique agricultural trade platform of mobile devices, Pinduoduo uses agricultural platforms, global farming, and develops a new model of agricultural products featuring Pinduoduo, gradually becoming a unique full-category e-commerce platform featuring agricultural and sideline products. Pure mobile e-commerce platform.

    New ideas, as the innovative consumer experience of multi-e-commerce, continue the value of "more users", and create the effect of "multiple images" for the most extensive patchwork creation.

    Pinduoduo was listed on NASDAQ in the United States in July 2018 (NASDAQ: PDD). Since June 19, 202, the number of 1 billion active users has reached 849 million, and the number of business has reached 8.6 million. The average number of detours per day exceeds one order. It is the e-commerce platform with the most users in mainland China and the largest online agricultural and sideline products in the world. retail platform.
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