Customer Service Quality Inspection Customer Service Quality Inspection

Job ID: 1355046097
Date Updated:Oct 11
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Recruiter: Pinduoduo
  • Work City : Shanghai
  • Salary Range : 20000 - 30000 CNY /Month
  • Work Experience :No Experience
  • Job Type :Full Time
1. Quality inspection of overseas minority language service line, responsible for discovering the risks and process rules existing in the service process by checking the daily work records of customer service;
2, according to the inspection situation, output quality inspection report, put forward process rules and product optimization and improvement suggestions; Provide guidance or training to customer service representatives on standard implementation and service skills;
3. Responsible for the effect inspection of various quality improvement measures, and timely feedback on the effect inspection.

Job highlights
Work visa Transportation allowance Mandarin lessons Free meal
Language
• Dutch, Native • Croatian, Native • Lithuanian, Native

  • Pinduoduo

  • Recruiter Type: Employer
  • Current Location: Shanghai China
  • About us
    Pinduoduo, founded in April 2015, is an Internet company growing in Shanghai.

    Born from the unique agricultural trade platform of mobile devices, Pinduoduo uses agricultural platforms, global farming, and develops a new model of agricultural products featuring Pinduoduo, gradually becoming a unique full-category e-commerce platform featuring agricultural and sideline products. Pure mobile e-commerce platform.

    New ideas, as the innovative consumer experience of multi-e-commerce, continue the value of "more users", and create the effect of "multiple images" for the most extensive patchwork creation.

    Pinduoduo was listed on NASDAQ in the United States in July 2018 (NASDAQ: PDD). Since June 19, 202, the number of 1 billion active users has reached 849 million, and the number of business has reached 8.6 million. The average number of detours per day exceeds one order. It is the e-commerce platform with the most users in mainland China and the largest online agricultural and sideline products in the world. retail platform.
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