Italian Game Customer Service (GM) Italian Game Customer Service (GM)
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Job ID: 1355072305
Date Updated:May 23
Recruiter: Yotta Games
  • Work City : Shanghai
  • Salary Range : 8000 - 13000 CNY /Month
  • Work Experience :No Experience
  • Job Type :Full Time
Job Responsibilities:

1. Communicate online with players from Italian-speaking areas.
2. Manage game forums, email communication, and solve related problems.
3. Properly and promptly handle player complaints to effectively resolve player dissatisfaction.
4. Understand player needs and record their feedback.
5. Actively participate in process and business improvement efforts, and provide reasonable suggestions.
6. Support translation and localization from Chinese into Italian;
7. Complete other tasks assigned ad hoc.

Job Requirements:

1. Native speaker of Italian
2. Fluent level of Chinese (HSK4-5)
3. Deep understanding of the Italian culture.
4. Passionate about video games and rich experience playing video games.
5. Good communication skills and good teamwork spirit.
6. Able to multitask, diligent and responsible.

Basic information:

Job type: Full-time on-site (no remote)
Location: SHANGHAI, Loushanguan Rd Line 2 Metro Station
Work Visa: Provided
Salary: 10k-13k RMB (depending on experience)
Working hours:
Monday and Friday 10am-7pm (including one-hour break)
Tuesday to Thursday 10am-9pm (including 2-hours break)
Weekend and holiday shifts

Job highlights
Work visa Paid annual leave Medical & accidental insurance
Language
• Chinese, Advanced • Italian, Fluent

  • Yotta Games

  • Recruiter Type: Employer
  • Current Location: Shanghai China
  • About us
    Founded in 2012, Yotta Games dedicates itself to becoming a global developer and publisher of video games. Right from the start, we have created and published more than 10 games for mobile and web, and are serving 200 million players around the world.
    Yotta Games performs well and is the top 10 in the overseas mobile game field. Based on the team’s powerful R&D strength and 3D marketing ability, we will always focus on producing and promoting games loved by worldwide players.
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