Job Responsibilities:
1. Responsible for launching and supporting projects and campaigns in overseas markets, with a primary focus on community management—building and expanding a core user base to drive broader market penetration.
2. Deeply understand the product and create high-quality, shareable content that resonates with audiences across various channels.
3. Address negative feedback and brand-related concerns across community channels in a timely and professional manner, helping to maintain a positive reputation and user trust.
4. Manage and engage community members effectively, implementing creative tactics to encourage users to adopt the product and actively participate in word-of-mouth referrals.
5. Leverage trending topics to craft content aligned with the brand and product, while regularly planning and executing interactive campaigns to enhance fan engagement, expand audience reach, and grow the follower base.
6. Build and maintain strong relationships with key community members and high-value users, handling one-on-one conversations in a professional and supportive way.
Qualification Requirements:
1. At least 2+ years of experience in community management, with hands-on expertise in operating platforms like Whatsapp, X and Instagram.
2. Strong awareness of social media trends and a deep understanding of the European and American markets—able to identify and connect with target audiences effectively.
3. Excellent English writing skills, capable of crafting engaging content that highlights the product’s unique value for widespread dissemination.
4. Proven experience in community operations, with a track record of successfully managing and scaling community initiatives.
工作职责:
1. 负责在海外市场启动并支持各类项目与营销活动,重点聚焦于社区管理——通过构建和拓展核心用户群体,推动产品更广泛地渗透市场。
2. 深入理解产品特性,创作高质量、易于分享且能引发各渠道受众共鸣的内容。
3. 及时、专业地回应社区渠道中的负面反馈及品牌相关问题,助力维护品牌美誉度与用户信任感。
4. 有效管理和激励社区成员,创新性地引导用户积极体验产品,并主动参与口碑传播与推荐。
5. 善用热点话题,打造契合品牌与产品定位的内容;同时,定期策划并执行互动性强的营销活动,以提升粉丝参与度、扩大受众覆盖面,并持续增长粉丝基数。
6. 积极建立并维护与关键社区成员及高价值用户之间的紧密关系,以专业、贴心的方式开展一对一沟通与交流。
资格要求:
1. 至少拥有2年及以上社区管理经验,熟悉WhatsApp、X(原Twitter)和Instagram等平台的实际操作。
2. 对社交媒体趋势有敏锐洞察力,并深入理解欧美市场,能够精准识别目标受众并与其建立有效连接。
3. 具备出色的英文写作能力,能够创作出引人入胜的内容,充分展现产品的独特价值,实现广泛传播。
4. 在社区运营领域具备丰富经验,曾成功主导并推动多个社区项目的规模化发展。
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- Recruiter Type:
Employer
- Current Location:
Guangzhou China
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About us
Guangzhou Danxiao Information Technology Co., Ltd. is an Internet software and hardware consulting service company established in 2012. Since its inception, the company has been insisting on exploring at the forefront of technology, and has established a good in-depth cooperative relationship with avant-garde artificial intelligence bionic/VR application developers and 3D game developers at home and abroad, empowering foreign global well-known brands.
The company has maintained rapid growth in recent years and is a highly competitive R&D consulting company for domestic enterprises going overseas. The company has a complete salary and welfare system, national statutory holidays, social security, housing provident fund, employee travel and other welfare policies are all available!
We provide you with: 1. Flexible working hours and a warm working environment; 2. Provide lunch and dinner staff meals (the company subsidizes the bulk); 3. Free snacks and coffee replenishment; 4. Challenging job opportunities; perfect career Development plan; 5. Competitive salary system; annual salary adjustment opportunity. 6. A corporate culture of diversity, equality and trust; a flat management structure.
At present, the company has developed into a multicultural Internet company with more than 420 employees in Guangzhou, Shenzhen, Shanghai, Singapore, Spain and Hong Kong. They have different educational backgrounds, making the company a group of age convergence, knowledge matching, intelligence complementarity, and solidarity and cooperation. We sincerely invite you to join us to enrich our family!
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