Messe Berlin Shanghai is seeking Senior Key Account Manager for China’s most important travel show – ITB China

Company Profile
ITB (Berlin) is the world's most influential and largest travel trade fair, originated in Berlin, Germany. ITB is organized by Messe Berlin GmbH, one of the world's leading exhibition companies, and has had a history of success for more than 60 years.
ITB China, the China focus event of ITB Global, is a pure B2B exhibition and has been held in Shanghai annually since 2017. Within a few years, it has established itself as the leading travel event in China. ITB China 2027 will be held in the Shanghai World Expo Exhibition & Convention Center on May 25-27. The show provides ample networking activities for its attendants and efficient and accurate business matching. ITB China is committed to creating the best exhibition experience for Chinese and foreign travel industry professionals.

Key Responsibilities:
Sales Strategy Development:
- Develop and implement effective strategies to achieve sales targets
- Identify and pursue new business opportunities to expand the company's client base
- Monitor market trends and competitor activities to refine sales strategies

Client Relationship Management:
- Build and maintain strong relationships with clients and stakeholders
- Address client needs and concerns promptly to ensure a high level of customer satisfaction
- Develop long-term partnerships with clients to drive repeat business

Event Coordination:
- Collaborate with marketing, buyer, and operations departments to ensure better sales results and seamless execution of the event.
- Oversee all aspects of the exhibitor management, including booth and sponsorship sales, contract management, invoices, booth positioning, and onsite exhibitor care
- Ensure all activities align with the company's overall event and sales strategy


Reporting and Analysis:
- Prepare and present regular sales and progress reports to Head of Sales team
- Analyze sales data to identify trends, opportunities, and areas for improvement
- Use data-driven insights to refine sales strategies and improve overall performance

Qualifications:
Education:
- Bachelor’s degree in Marketing & Sales, Event Management, Business Administration, or related fields are preferred
Experience:
- 5-7 years of experience in sales and/or key account management
- Experience in event management, trade fair sales, and/or the travel/tourism industry is highly advantageous
Skills:
- Business, sales and service driven mindset
- Fluent in both Mandarin and English. Fluency in Arabic or Russian would be an advantage.
- Excellent communication, negotiation, and interpersonal skills
- Strategic thinking and problem-solving abilities
- Proficiency in Microsoft Office Suite and CRM software
- Ability to work under pressure
- Frequent domestic and international travel

Working location: Near Jingan Temple (Wuding Road, Metro Line 14), Shanghai, China
Working day/Hour: Full time job, Monday through Friday from 9:30am – 6:30pm