Customer Service Representative [Malaysia]

Customer Service Representative [Malaysia] Customer Service Representative [Malaysia]

Job ID: 1355028545

Date Updated:May 14

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Recruiter: Beijing Pactera Technology International Ltd Verified company

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Salary Range :	5000 - 6890 CNY /Month	Job Location :	Kuala Lumpur
Job Type :	Full Time	Work Experience :	No Experience

Work City : Kuala Lumpur
Salary Range : 5000 - 6890 CNY /Month
Work Experience :No Experience
Job Type :Full Time

9 applications

Customer Service Specialist (Immediate Hiring)

Job Type:
Onsite full-time job

Area:
Global Internet/ IT

Office Location:
MID VALLEY, Kuala Lumpur, Malaysia

Working Days:
5 days in a week, 8 hours shift basis

Benefits:
Annual Leaves| Group Term Life & TPD| EPF | Critical Illness | Transportation Allowance | Bonus| Professional Supports

Responsibilities
1. Monitor and categorize customer feedback
2. Deal with customer feedback through multiple channels such as phone, email, service platform, etc.

Qualifications
1. Minimum SPM degree
2. Fluent in both Mandarin (must) and English (must)
3. Fluency in Cantonese (preferred) or other languages is an added value
4. A people person, with good communication and problem-solving skills

Note: shortlisted candidates will be contacted within 1 working days.

Job highlights

Transportation allowance Medical & accidental insurance

Skills

customer service Call center CRM

Language

• Chinese, Fluent • English, Fluent • Cantonese, Fluent

Beijing Pactera Technology International Ltd
Recruiter Type: Employer
Current Location: Beijing China

About us
Pactera Technology International Ltd. (NASDAQ: PACT) is a trusted consulting and technology services partner with proven global capabilities, quality standards, and efficient delivery processes, making us your global partner for a new era.
Since 1995, Pactera has delivered world-class Business / IT consulting, solutions, and outsourcing services to our global clients. We have a strong track record of developing advanced technologies, process innovations and business models for a wide range of Fortune 500 clients spanning many industries including the Financial Services, Technology, Telecommunications, Travel and Transportation, Energy, Life Sciences, Manufacturing and Retail & Distribution sectors.
We have been recognized both by partners and industry analysts for our extensive services and capabilities that help clients win in today’s versatile global marketplace. We provide advanced solutions to a wide range of large and medium-sized enterprises including many leading blue-chip multinational firms. Our CMMI Level 5 rating combined with CMMI-SVC Maturity Level 3, Six Sigma, ISO 27001, ISO 9001:2008, SAS70 and PIPA enables us to provide our clients with the highest quality service through industry-leading security practices.
With global headquarters strategically located in China and regional headquarters in North America, Asia Pacific, and Europe, our international presence, experience and teams allow the perfect balance of personalized and high-value service. Pactera’s leadership team brings a wealth of experience from top global MNCs, supported by a globally integrated network of onsite and offsite delivery locations in the US, Europe, Australia, Japan, Singapore, Malaysia and China to meet clients' increasing demands for seamless global delivery and support. With a unique right-shore delivery model, we partner closely with our clients to provide one-stop solutions that ensure success and support their business strategies in fields such as enterprise application services, business intelligence, application development & maintenance, mobility, cloud computing, infrastructure management, software product engineering & globalization, and business process outsourcing.
Address: Pactera Building, 8 Dongbeiwang West Road, Haidian District, Beijing View in map

Beijing Pactera Technology International Ltd

Pactera Building, 8 Dongbeiwang West Road, Haidian District, Beijing

北京市海淀区东北旺西路8号文思海辉大厦