Customer Service Manager [Thailand]

Customer Service Manager [Thailand] Customer Service Manager [Thailand]

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Job ID: 1355029479

Date Updated:May 20

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Recruiter: Xiniu Information Technologies Verified company

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Salary Range :	10000 - 20000 CNY /Month	Job Location :	Bangkok
Job Type :	Full Time	Work Experience :	≥5 year(s)

Work City : Bangkok
Salary Range : 10000 - 20000 CNY /Month
Work Experience :≥5 year(s)
Job Type :Full Time

4 applications

Job Responsibilities:
1. Be responsible for the overall customer service operations in Thailand for company, including the formation of the customer service team, the establishment of customer service policies and procedures, and the enhancement and optimization of user experience.
2. Analyze customer service data to provide suitable operational strategies for Thailand business, aiming to better serve users and increase the usage rate among locals and tourists.
3. Effectively collaborate with the business and R&D teams to promote the optimization and enhancement of hardware, software, and pricing strategies.

Job Requirements:
1. Bachelor's degree or above from university, proficient in both Chinese and Thai. Candidates who are fluent in Chinese, Thai, and English are preferred.
2. At least 5 years of customer service experience, with strong problem-solving, communication, and coordination skills.
3. Possess strong interpersonal skills, adaptability, and resilience.
4. Have an entrepreneurial mindset, be good at summarizing, and possess strong analytical, review, and reflection abilities.
5. Have strong self-control, self-motivation, a sense of responsibility, resilience, optimism, a long-term perspective, and a results-oriented approach.

Language

• Thai, Native • Chinese, Fluent • English, Fluent

Xiniu Information Technologies
Recruiter Type: Agent
Current Location: Shanghai China

About us
Professional consulting firm to help client identify right foreign talents in multiple industry with proved record and high client satifiscation.

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