Customer Service Specialist Customer Service Specialist

Job ID: 1355048975
Date Updated:Nov 05
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Recruiter: EYD
  • Work City : Shenzhen
  • Salary Range : 6000 - 12000 CNY /Month
  • Work Experience :≥2 year(s)
  • Job Type :Full Time
Hope you are:
1. Having more than 1 year of customer service work experience, with a full-time college degree or above,-4 or above with a certificate, able to independently browse English-only websites;
2. Outgoing personality, proactive and enthusiastic about work, ambitious, with good skills, and a strong desire for learning and knowledge;
3. Having some understanding and knowledge of foreign trade e-commerce, with a deep interest in cross-border e;
4. Having good data analysis skills, regularly integrating system sales, inventory,
logistics, and other information;

Job Responsibilities:
1. Responsible for handling customer orders returns, exchanges, etc., and answering customer questions on the platform;
2. Ensuring the accuracy of order content, and promptly resolving various customer inquiries and requests
3. Regularly analyzing after-sales data, identifying abnormal issues, and providing suggestions and opinions for improvement.

Job highlights
Paid annual leave Mandarin lessons
Skills
2years above customer service experience fluent Chinese
Language
• English, Fluent • Chinese, Conversational

  • EYD

  • Recruiter Type: Employer
  • Current Location: Shenzhen China
  • About us

    Enyuda Technology Co., Ltd. was established in 2011 and is a cross-border e-commerce company that integrates multiple platforms various categories. From its inception, the company has focused on a boutique approach, specializing in vertical categories such as electronics, outdoor products, personal care, and automobile. It boasts a professional and youthful team that has been continuously expanding in response to market development and changes. Our sales service network has now extended to Southeast Asia,, the United States, Japan, and other parts of the world.
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