Merchant Support Specialist Merchant Support Specialist
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Job ID: 1355115809
Date Updated:Aug 03
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Recruiter: Temu
  • Work City : Shanghai
  • Salary Range : 20000 - 40000 CNY /Month
  • Work Experience :No Experience
  • Job Type :Full Time
Job Responsibilities
-Provide end-to-end support to merchants in our target regions, covering account registration, product listing, daily operations, and after-sales service.
-Act as a communication bridge between local merchants and the headquarters team, conveying merchant needs to improve overall experience and drive sales growth.
-Collaborate with the Business Development (BD) team to address and fulfill merchant requests effectively.
-Conduct market research on the local e-commerce environment and competitive landscape to support the team's strategic expansion efforts.

Job Requirements
-Bachelor degree or above.
-Experience with domestic or international e-commerce platforms, with an understanding of merchant operations and online marketplace workflows.
-Strong understanding of advertising, marketing, and social media platforms.
-Excellent communication and coordination skills, with the ability to work cross-functionally with merchants and internal teams.
-Strong research and analytical skills, with the ability to conduct market and competitor analysis.
-Proactive, detail-oriented, and interested in the e-commerce industry.

Required Languages
German, French, English

Job highlights
Work visa Paid annual leave Free meal

  • Temu

  • Recruiter Type: Employer
  • Current Location: Shanghai China
  • About us
    Temu is an e-commerce company that connects consumers with millions of merchandise partners, manufacturers and brands with the mission to empower them to live their best lives. Temu is committed to offering the most affordable quality products to enable consumers and merchandise partners to fulfill their dreams in an inclusive environment. Temu was founded in Boston, Massachusetts in 2022.
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