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Feild Service Engineer [United States] Feild Service Engineer [United States]

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Job ID: 1355078035

Date Updated:Jul 09, 2025

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Recruiter: Ananda Drive Techniques(Shanghai) Co.,Ltd.

Salary Range :	30000 - 48000 CNY /Month 5000 - 8000 USD /Month	Job Location :	Remote
Job Type :	Full Time,Remote	Work Experience :	≥3 year(s)

Work City : Remote
Salary Range : 5000 - 8000 USD /Month
Work Experience :≥3 year(s)
Job Type :Full Time,Remote

22 applications

Provide certain support for certain issues to customer online or offline.
Respond quickly (normally within 24h) and follow customers' issues or complaints, and visit customer if need.
Following RMA in CRM and record the returns to customer in on-line list.
Service Planning for next week, need plan for more visiting to customer side for service.
Weekly meeting to review about issues and RMA following within team and cooperation.
One basic Monthly report about the main work.
Need to follow the related task list of call center project by time line.
Normal customer visiting and good communication.
Certain feedback or analysis report.
Keep good communication and relationship with customers for customer satisfaction.
Make some certain training for customers about products or Ananda link.
Service process review together to make more efficient.
Support visiting customers for some certain other support, like supporting business.

Job highlights

Work from home opportunities Flexible working hours Air travel allowance Medical & accidental insurance

Skills

assembling or repairing electrical products customer service

Language

• English, Native • Chinese, Conversational

Ananda Drive Techniques(Shanghai) Co.,Ltd.
Recruiter Type: Employer
Current Location: Shanghai China

About us
Ānanda is a Sanskrit word that means happiness or eternal bliss. We believe it perfectly describes the feeling you get when riding an eBike or eMotorcycle.

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Feild Service Engineer [United States] Feild Service Engineer [United States] × Sorry,this ad has expired.

Ananda Drive Techniques(Shanghai) Co.,Ltd.

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