Merchant Support Specialist

Merchant Support Specialist Merchant Support Specialist

Job ID: 1355119241

Date Updated:Aug 14

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Merchant Support Specialist

Temu

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root 2017-07-19 11:07:12

Recruiter: Temu Verified company

Salary Range :	15000 - 30000 CNY /Month 2500 - 5000 USD /Month	Job Location :	Shanghai
Job Type :	Full Time	Work Experience :	≥1 year(s)

Work City : Shanghai
Salary Range : 15000 - 30000 CNY /Month
Work Experience :≥1 year(s)
Job Type :Full Time

72 applications

-Provide end-to-end support to merchants in our target regions, covering account registration, product listing, daily operations, and after-sales service.
-Act as a communication bridge between local merchants and the headquarters team, conveying merchant needs to improve overall experience and drive sales growth.
-Collaborate with the Business Development (BD) team to address and fulfill merchant requests effectively.
-Conduct market research on the local e-commerce environment and competitive landscape to support the team's strategic expansion efforts.

Requirements:
-Bachelor degree or above.
-Experience with domestic or international e-commerce platforms, with an understanding of merchant operations and online marketplace workflows.
-Strong understanding of advertising, marketing, and social media platforms.
-Excellent communication and coordination skills, with the ability to work cross-functionally with merchants and internal teams.
-Strong research and analytical skills, with the ability to conduct market and competitor analysis.
-Proactive, detail-oriented, and interested in the e-commerce industry.

Job highlights

Work visa Paid annual leave Medical & accidental insurance Free meal

Temu
Recruiter Type: Employer
Current Location: Shanghai China

About us
Temu is an e-commerce company that connects consumers with millions of merchandise partners, manufacturers and brands with the mission to empower them to live their best lives. Temu is committed to offering the most affordable quality products to enable consumers and merchandise partners to fulfill their dreams in an inclusive environment. Temu was founded in Boston, Massachusetts in 2022.

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